[Asterisk-Users] Call parking on Polycom IP501

Anthony Rodgers Anthony_Rodgers at dnv.org
Thu Nov 24 13:33:25 MST 2005


This is with Bootrom 2.6.2.0032, SIP 1.5.2.0054.

On Nov 24, 2005, at 3:32 AM, Adam Goryachev wrote:

> What firmware version did you use for the polycom phone ??
>
> I just tried it on my IP600, and when I press the park button, it waits
> for me to dial an extension number, then I press park again, and it 
> just
> hangs up the call.
>
> Thanks,
> Adam
>
> On Tue, 2005-11-22 at 13:56 -0800, Anthony Rodgers wrote:
> > Hi there,
> >
> > Instead of asking a question, I thought I'd post an answer. I got 
> the 
> > Polycom IP501 'Park' softkey working with * by doing the following:
> >
> > features.conf:
> >
> > [general]
> > parkext => 1000
> > parkpos => 1001-1009
> > context => parkedcalls
> > parkingtime => 120
> > transferdigittimeout => 3
> > courtesytone = beep
> >
> > Nothing unusual there. Here's the neat bit:
> >
> > extensions.conf:
> >
> > [internal] ; or whatever the relevant context is for you - it's 
> usually 
> > wherever your Polycom lives
> > include => parkedcalls
> > exten => 
> > callpark,1,ParkAndAnnounce(pbx-transfer:PARKED|120|SIP/
> > ${DIALEDPEERNUMBER}|internal,${DIALEDPEERNUMBER},1)
> >
> > By using SIP DEBUG, I discovered that the Polycom attempts to 
> re-invite 
> > the call to an extension called callpark. I couldn't get Park() to 
> work 
> > (it announces the stall number to the parked caller, instead of the 
> > parker, for some reason), but using ParkAndAnnouce puts the parked 
> call 
> > on hold, hangs up the parker and then immediately calls them back 
> with 
> > an announcement of the stall number.
> >
> > Hope this helps someone out......
> >
> > Regards,
>
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