[Asterisk-Users] agent transfer problem

[Patrick Fortin]

Hi

We have this problem:

We have a queue with several agents logged using agentcallbacklogin

If an agent receives a call and then transfer it to another agent or to 
another employee or to another queue, the call remains connected to the 
original agent.

I read the archives and all the solutions I read was to use the # to 
transfer the calls.
We are already using the # and it still doesn't free up the agent.

Any idea where to look next ? Is there a debug I could activate to see 
where is the problem ?

Could this be context related ?

Patrick