[Asterisk-Users] Agent Call Recording

Julian Lyndon-Smith asterisk at dotr.com
Tue Nov 8 12:48:25 MST 2005


When recording inbound agent calls, if the queues use agent members 
(Agent/6000), we can get the calls recorded as agent-xxxx.yyyy.zzzz.gsm 
where xxxx is the agent number. However, if the queues use phone members 
(SIP/6000), the recorded filename is simply yyyy.zzzz.gsm. Is there any 
way of making the recorded file either agent-xxxx or even sip-xxxx where 
xxxx is the extension number.

I had thought of changing the recording filename by sending calls from 
the queue into a certain context, but cannot figure out how to do that.

Any clues would be most welcome.

Julian.



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