[Asterisk-Users] how to get remote extensions to work correctly with a zap channel?

[Jon Gabrielson]

I am trying to get remote extensions to work correctly with
agents.  I have ackcall=yes and have agents logged in to 
extension 101 using agentcallbacklogin with extension 101 defined as:

exten => 101,1,Dial(Zap/3/18165551234,20,tTA(custom/presspoundtoanswer))

This setup works great on local and/or voip channels, but on zap 
channels, the zap channel answers immediately as soon as it goes off hook 
and the announcement gets played long before the agent gets a chance 
to answer their phone.

Is there a way to either delay the announcement until the agent picks up
or to keep repeating the message until the agent presses a button?
Or is there possibly a better way of doing this?


Thanks,



Jon.