[Asterisk-Users] Re: Who's happy with their voip service?

[Sahil Gupta]

We've recently broken off with RNK, major service issues..

For some weird reason, during test time all carriers are great.  When they 
get the money of you all of a sudden, the quality goes bad, the account 
manager is on holiday, the NOC is down and the list goes on...

Regards,


Sahil Gupta
VoiceValley

On Tue, 10 May 2005, Michael D Schelin wrote:

> Please Give me a call. I'm the owner of Shelltel. 626-814-2354 We're not the 
> same cookie cutter VoIP carrier.
>
>
> Bryce W Nesbitt wrote:
>
>>> 
>>> 
>>> I started out happy as a clam with my new Broadvoice account and 
>>> asterisk machine.  About 10 days ago things began to change....
>>> Who's happy with their voip service using asterisk?
>>> Where do you get reliable DIDs? The 'carrier partner' they speak of.. 
>>> can you get the did directly from them?
>>> Are all the voip providers this flakey?
>>> 
>> I've tried 5 providers, and I can't say that I'm happy with any of them. 
>> I'm far to small to deal with 'carrier partners' directly (e.g. Level 3, 
>> XO or RNK).  So I have to deal through resellers.  And they all seem to be 
>> operating on shoestrings and duct tape.
>> 
>> I'm OK with the awkward setup, confusing configuration, and (for Asterisk) 
>> all but useless documentation.  But high latency, dropouts, unplanned 
>> outages, lack of clues, echos, all take the shine off things.  With 
>> Asterisk I have very few tools to monitor connection quality, especially 
>> on the outbound leg of my calls.  I at least want to know when it sucks, 
>> and have some control over parameters.
>> 
>> I keep a POTS line at home.
>> 
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>
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