[Asterisk-Users] Re: outsourced pbx functionality- distributing calls evenly amongst agents

[Iqbal]

Hi

Tks, and this can be done irrespective of the type of trunk used, i.e if 
its over IP, since this will be a remotely hosted setup, with IP phones 
only.

Iqbal

Tony Mountifield wrote:

>In article <428087FD.80700 at gigo.co.uk>, Iqbal <iqbal at gigo.co.uk> wrote:
>  
>
>>With asterisk is it possible to evenly distribute calls amongst agents, 
>>even if a agent is free, but has previously received a call, is it 
>>possible to send it to one who hasnt.
>>    
>>
>
>Look at http://www.voip-info.org/wiki-Asterisk+call+queues particularly
>the paragraph "Strategies".
>
>Cheers
>Tony
>  
>