[Asterisk-Users] Queues configuration

Daniel W. Halverson danh at tbc.net
Wed May 4 10:01:11 MST 2005


We ran into the same problem.  Found out by reading the source that we 
had to use joinempty=strict and leavewhenempty=strict to make it work.

Now if I could just get it to pause the agent when someone direct dials 
the extension, and then unpause consistently when they hang up.

Anton Krall wrote:

>Weird..
>
>I also have joinwhenempty=no and user can still go into the queue without
>any agents logged in.
>
>Any ideas? Im using cvs head 
>
>|-----Original Message-----
>|From: asterisk-users-bounces at lists.digium.com 
>|[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of 
>|Kevin P. Fleming
>|Sent: Jueves, 28 de Abril de 2005 11:02 a.m.
>|To: Asterisk Users Mailing List - Non-Commercial Discussion
>|Subject: Re: [Asterisk-Users] Queues configuration
>|
>|Anton Krall wrote:
>|
>|> How do you do it? I mean, if a caller is already on the queue and 
>|> suddenly all agents logoff.. How do you make the caller fall out of 
>|> the queue and into an IVR where he can leave a message?
>|
>|Have you read the sample queues.conf file? There is an option 
>|there called 'leavewhenempty' that does exactly that.
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