[Asterisk-Users] A good SIP receptionist phone

Paul Hales paulh at adairs.com.au
Sun May 1 17:15:00 MST 2005


Rumour has is that Polycom will be releasing a reception console... 

-----Original Message-----
From: asterisk-users-bounces at lists.digium.com [mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Jason Brown
Sent: Sunday, 1 May 2005 5:08 AM
To: asterisk-users at lists.digium.com
Subject: [Asterisk-Users] A good SIP receptionist phone

I have a problem. The average person is too freaking stupid to use a VOIP phone. My experience has so far been that if it doesn't have 20 buttons with little red LED's on it, the user cannot comprehend call parking, attended transfer, blind transfer, DND, and navigating through a voicemail menu.

I need a good receptionist phone that works with Asterisk. It basically needs to act like an avaya partner phone, I don't need 20 buttons with little red LED's...what I do need is for the phone to register multiple extensions to my asterisk server and act like each SIP extension is a line, so if the idiot receptionist has a call ringing in on line 1, she can pick it up, look at the buttons, see a call ringing in on line 2 (and the phone ringer rings), put call 1 on hold without hanging the caller up, and hit the little "I am an idiot and need a line 2 button" to pick up line 2, so on and so forth.

I love VOIP systems and all the functionality they bring and features I get. Unfortunately, the average person in this country anymore is apparently completely stupid and cannot understand how to juggle calls without hanging up on people.

</rant>

So seriously does anyone have a recommendation for a good receptionist phone? I tried the Snom today and I can't get the programmable buttons to do this, even by following the manual. So please, any suggestions would be great, before I get fired at my dayjob for everyone else's idiocy.

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