[Asterisk-Users] SuperMicro X5DE8-GG Motherboard Goes Kaput afterInstalling TE410P Card - Yikes!

[Tim Bass]

I am sorry if I was not more precise in my post.   The PSU runs fine.  The
PSU fan runs great.  The CPU fans run great.  There are some lights on the
motherboard.  The chassis is very stiff and is one of the finest 1U chassis
money can buy.  (This is not a cheap SuperMicro chassis, it is a very good
chassis, one of the best I have ever seen). 

We installed one Digium TE410P in the PCIX slot and put the power cable back
on.   The machine tried to come up, but the TE410P card flashed red lights
in all four ports and there was no video output, no motherboard beeps or
anything.     This was a very simple (1) shutdown, (2) remove power supply
(3) install riser card and TE410P, and (4) reconnect power cord.

I have an email-service-call into SuperMicro.

Thanks.


Steven Critchfield <critch at basesys.com>, said,

I have had something similar happen with a different card. Does the PSU fan
pulse when you attempt to boot? If it is pulsing, you have a short. I have
seen standoffs under a motherboard finally touch something that wasn't
intended to and the system won't boot. 
 wasn't intended to and the system won't boot. 

The super micro 1u cases are not very stiff. It is an interesting
engineering problem to make something that is hollow stiff with out
being able to cross brace. 

So my suggestion is to pull the board out and maybe hook up to a different
PSU with no chance of it shorting out to verify it is ok.
-- 
Steven Critchfield <critch at basesys.com>

-----Original Message-----
From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Tim Bass
Sent: Thursday, March 31, 2005 12:33 AM
To: asterisk-users at lists.digium.com
Subject: [Asterisk-Users] SuperMicro X5DE8-GG Motherboard Goes Kaput
afterInstalling TE410P Card - Yikes!


Hello All,

This is my first post.  Sorry to post under such sad circumstances.  Here is
the situation:

We installed a TE410P (today) in a SuperMicro 1U server today (Motherboard
X5DE8-GG), which was running great until installing this card.   After
installing the card, the motherboard will not boot (no beeps or indicators)
and there is no video output.  The fans sign and some of the motherboard
lights blink, but like a city with no nightlife, the board is, for all
practical purposes, dead.    We took the TE410P out and have tried just
about very thing under the sun, including clearing the CMOS and, sad to say,
the motherboard is still dead with no video out and no beeps.

This X5DE8-GG  board is a pretty expensive, well made server, and I have
many years experience of building Linux boxes (since 1992, so I am no novice
at building systems) and this is the first time anything like this has
happened.   I have never installed a card and then had the entire server die
a sudden death!  Then again, this is my first SuperMicro "store premade"
server, as I usually hand select the board and build from the chassis up.


I searched with Google and noticed that other people have installed Digium
cards and run into similar problems.   Has the Digium card destroyed this
expensive board?   Is this server recoverable, or it is board dead thanks to
some incompatibility with the TE410P?

Thank you, in advance, for your experience and help and sorry to have an
initial post with such bad news......

Yours sincerely,
 
 
Tim

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