[Asterisk-Users] Music on Hold Broken??

Noah Silverman noah at allresearch.com
Sun Mar 27 11:34:54 MST 2005


How??

There is a nice big "hold" button on the phone.  How do I re-configure 
the IP500 so that * handles the hold???


-N

Steven Critchfield wrote:
> On Sun, 2005-03-27 at 09:58 -0800, Noah Silverman wrote:
> 
>>Hi,
>>
>>I am having some trouble with music on hold.
>>
>>Here is the situation.
>>Asterisk Server.  Polycom IP500 phone.  Everything is configured and 
>>works perfectly for incoming and outgoing calls.
>>
>>1) If I use the hold button on the IP500 phone to place a caller on 
>>hold, they just get silence.
>>
>>2) I made a test entry in extensions.cfg:
>>	exten => 6000,1,Answer
>>    	exten => 6000,2,MusicOnHold()
>>
>>This works fine and I can hear music when I dial 6000.
>>
>>What do I have to do to get the MOH working when a caller is placed on 
>>hold from the phone??
> 
> 
> Let asterisk do the hold not the phone.



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