[Asterisk-Users] Call Queues and Transfers

[Guido Hecken]

We had the same problems with transferring calls in queues.
Sometimes, after pressing the # Key twice !!, we hear Allison say
"Transferring".
Which Phones do you use?
What shows up in the cli debug?
Are you using t and T options in the dial command?

Regards,

Guido Hecken

> Guys.. Why is it that when a call comes to a call queue and in term gets
> assigned to an agent, if that agent tries to xfer the call using # or any
> other feature, it doesn't do anything? I just hear the "pleeps" on the
phone
> but asterisk doesn't intervene with the "Transfer" prompt.
> 
> Am I missing something?
> 
> Thx!