[Asterisk-Users] Problems dialing out - possible settings changes

[Robert Webb]

On Fri, 4 Mar 2005 13:40:25 -0800
  "Jeff Busch" <Jeff.Busch at lewisbuilds.com> wrote:
> 
> Thought I had this fixed, but it turns out it is not. 
> I've been
> wracking my brain.  Here is what I have done:
> - Tried 3 different Qwest PSTN lines (just in case it 
>was a line issue)
> - Tried calling same number from an analog phone plugged 
>directly into
> the Qwest line - NO PROBLEMS.
> - Because of this, I think it is an issue with my * 
>implementation.
> - I have looked at the Dial plan and have made some 
>modifications,
> cleaning up some extra stuff that was not needed.
> 
> What is still happening:
> - I am calling a single number for testing purposes. 
> The same number
> each time (yes, I have tried other numbers with the 
>exact same results
> so I decided to stick with one number)
> 
> - About 1 out of every 3 or 4 times my call is actually 
>successful.  The
> rest of the time I receive the phone company's "the 
>number you called is
> not in service, please check the number and call again"
> 
> - I look at the CLI readout that appears using asterisk 
>-vvvvvvvvvvvvcg
> to start and it shows ZAP/g1/<the correct number>
> 
> Evidently something is happening in translating the dtmf 
>codes, but I am
> at a loss.  More explanation is in my original post 
>below.
> 
> Any help would be appreciated as we are going to use 
>this as a
> production box on a small construction job site.
> 
> Thanks!
> 
> Jeff Busch
> Jeff.busch at lewisbuilds.com

Jeff,

   Just a thought, have you tried adding a "w" or maybe 
two to your dial command to make sure that there is a 
pause between the time the line is picked up and the time 
the * box starts dialing??

Something like:

exten => s,1,Dial(ZAP/g1/ww206391xxxx)

I have seen a couple of people that have had the same 
issue as you and this fixed it for them.

Robert Webb


> 
> -----Original Message-----
> Subject: [Asterisk-Users] Problems dialing out - 
>possible settings
> changes
> 
>First, I apologize if this info has been covered, I tried 
>doing a search
> on Google and the wiki and found nothing, but I could be 
>searching for
> the wrong info.
> 
> Second, I am new to asterisk and linux.  My knowledge is 
>Asterisk is
> much better than linux, so excuse the ignorance in some 
>areas.
> 
> Configuration:
> Novell Linux Desktop
> Asterisk 1.0.6
> Intel CPU/MB
> TDM12P digium card (I think that is it - 1FXO and 2FXS)
> 
> Problem:
> My calls are infrequently successful.  I have the 
>dialplan to dial
> _8NXXNXXXXXX and ignorepat => 8 When I dial 8206391xxxx, 
>which is my
> cell... (and any of another 5 numbers I tried)  About 1 
>out of 6 times
> it is dialed the connection is made.  The rest of the 
>time I receive
> "the number you have dialed is not in service" from the 
>phone company.
> 
> I look at the Asterisk CLI info and it is saying that it 
>connected
> g1/206391xxxx and the number is correct.
> 
> I am using a standard copper line here via Qwest.
> 
> Interesting thing, if I place this on an analog port off 
>our Inter-Tel
> phone system, it seems to be 100% successful on the 
>dial-outs.
> 
> I have tried changing cords and even moved the server so 
>it is plugged
> directly into our phone patch panel where the qwest line 
>is terminated.
> 
> Any ideas would be helpful.
> 
> Thanks!
> 
> Jeff
> 
> _______________________________________________
> Asterisk-Users mailing list
> Asterisk-Users at lists.digium.com
> http://lists.digium.com/mailman/listinfo/asterisk-users
> To UNSUBSCRIBE or update options visit:
>   http://lists.digium.com/mailman/listinfo/asterisk-users
> 
> _______________________________________________
> Asterisk-Users mailing list
> Asterisk-Users at lists.digium.com
> http://lists.digium.com/mailman/listinfo/asterisk-users
> To UNSUBSCRIBE or update options visit:
>   http://lists.digium.com/mailman/listinfo/asterisk-users