[Asterisk-Users] Asterisk URL and Callcenter Apps

[Anton Krall]

I see that XC-AST has some nice reports but is there any section that has
some screenshots or something on how it can handle popups on incoming calls
that come thru sip hardphones for example and it would be integrated?

Also, I see a price list on XC-AST but you can download it so, is it open
source or commercial? 

-----Original Message-----
From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of lenz
Sent: Jueves, 03 de Marzo de 2005 10:43 a.m.
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [Asterisk-Users] Asterisk URL and Callcenter Apps


XC-AST does that too, no matter what the phone used is. It lets you see a
lot more of calls being handled and produces nice reports.
See http://demo.xcept.it/xc-ast
Bye
l.


In data Wed, 2 Mar 2005 17:18:24 -0500, mattf <mattf at vicimarketing.com> ha
scritto:

> We use astGUIclient suite, it has this functionality. Hard or soft 
> phones SIP, IAX or Zap http://astguiclient.sf.net
>
> MATT---
>
>
> -----Original Message-----
> From: Anton Krall [mailto:akrall-lists at intruder.com.mx]
> Sent: Wednesday, March 02, 2005 4:40 PM
> To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
> Subject: [Asterisk-Users] Asterisk URL and Callcenter Apps
>
>
> Guys.
>
> How do those callcenter apps work with Asterisk where a call comes in 
> and * send a URL and some screen popup up based on callerid or 
> something or username or id and shows all the customers info?
>
> Anybody done that? What do you need to do that?
> If you are using ATAs or IP Phones, how do those integrate with the PC 
> so the screen would popup?
>
>
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