[Asterisk-Users] VoiPSupply Dot Com

Thu Jun 2 09:52:34 MST 2005

Karl has already stated more that once that this was NOT a credit card 
purchase.  If a credit card was not used for the purchase, why would you 
need a Ship To address on file with the credit card company?  Cory Andrews 
from VOIPSupply has also admitted that the sales rep who took the order 
made a mistake and failed to notice that a Ship To address had been 
supplied.

On Thursday, June 02, 2005 9:04 AM, The VoIP Connection 
[SMTP:asterisk-biz at thevoipconnection.com] wrote:
> I know I'm running the risk of fanning the flames on an already belabored
> thread here, but there is some misinformation flying around.
>
> Credit card fraud is an unfortunate fact of life, and it costs everyone 
who
> isn't perpetrating it money.  There is no single universally agreed on
> process that will guarantee a merchant protection.  If there was, 
somebody
> would figure out how to game it.
>
> Different banks have different merchant account requirements, 
e-businesses
> use different procedures to protect themselves, and of course different
> businesses tolerate different levels of fraud.
>
> Some vendors require that items be shipped to an address on file to 
protect
> themselves. Others (like us) do not. We have a process for validating the
> card for these cases which our bank has agreed is adequate in most cases.
> It's a little more time consuming but it is something that many of our
> customers require.
>
> There was a misunderstanding, let's move on. I am really tired of seeing
> "VoiPSupply Dot Com" every time I open a digest email...
>
> Michael Crown
> Managing Partner
> www.thevoipconnection.com
> 321.989.6728 ext. 611
> sip:611 at voiceserver.thevoipconnection.com
>
> > -----Original Message-----
> > From: Matt [mailto:mhoppes at gmail.com]
> > Sent: Thursday, June 02, 2005 8:00 AM
> > To: Asterisk Users Mailing List - Non-Commercial Discussion
> > Subject: Re: [Asterisk-Users] VoiPSupply Dot Com
> >
> > He is right Karl.   Without the ship-to being on file with the bank..
> > the company can be held responsible for fraudulant purchases.
> >
> > On 5/31/05, Karl J. Vesterling <kjv at ken-ton.com> wrote:
> > >
> > >  I'm amazed that this thread keeps going...
> > >
> > >  About the claim of Ship-To being on file with bank...
> > >
> > >  CDW doesn't have a problem with it...  Ingram Micro doesn't have a
> > > problem with it.  Merisel doesn't have a problem with it.  Digi-Key
> > > doesn't have a problem with it...  Why would Voip-Supply???
> > >
> > >  We accept packages every day with the same Ship-To address
> > specified
> > > to Voip-Supply...
> > >
> > >  Additional comments dispursed throughout....
> > >
> > >  At 02:32 PM 5/27/2005, you wrote:
> > >
> > > On 5/27/05, Karl J. Vesterling <kjv at ken-ton.com> wrote:
> > >  >  At 08:59 AM 5/27/2005, you wrote:
> > >  >
> > >  > [ snip for brevity ]
> > >  >  I just wanted to clarify ... this isn't a
> > voipsupply.com problem
> > > at all,  > but  >  rather a courier screwup... which
> > happens anywhere
> > > and at anytime...
> > > right?
> > >  >
> > >  >  TWO screw ups in the shipment.
> > >  >  1.) It was shipped to the Bill-To address.  Since there
> > is no one
> > > there  > during the day I had to sit and wait for it lest
> > it not be delivered.
> > >
> > >  This screw up has to do with the person that ordered it,
> > because they
> > > didn't have the ship to address on file with their bank.
> > >  This was not a paypal transaction.
> > >  The PO had BIG BOLD LETTERS - "Ship To:"
> > >
> > >  I'm unaware of any practices with the bank that requiring Ship-To
> > > addresses to be on file with them.
> > >  Perhaps your financial institution is a bit different?
> > >
> > >
> > >
> > > >  2.) when an order is placed on a Tuesday AM (or) Monday PM, and
> > > > it's
> > >  > priority overnight, and it's across town, and the
> > tracking number
> > > was  > supplied on Wednesday one would expect that it would show up
> > > Thursday, not  > Friday.
> > >
> > >  See above, again this is a screw up that happened because
> > of the one
> > > that ordered it, by NOT having the ship to address on file
> > with their
> > > bank.
> > >  Where do you get this Ship-To on file w/ Bank idea?
> > >
> > >
> > >
> > > Anyhow, you were already answered before that it had to do
> > because YOU
> > > didn't have the address on file with your bank. Why are you
> > repeating
> > > this lie that it is voipsupply.coms fault?
> > >  Be repeating it you make yourself look more like a politician or
> > > media  person, but certainly not someone that is in the electronic
> > > engineering business. No I will not believe it because I read it
> > > twice, so stop it.
> > >  No lie...  Fact.  There is a difference...
> > >
> > >
> > > >
> > >  >  So, what we have here is one problem compounded by
> > another, none
> > > on behalf  > of the courier.
> > >
> > >  Exactly, but on behalf of the ordered.
> > >
> > >  If you give a Ship-To address that is NOT on file with
> > your bank, you
> > > will NOT get it to that address, and it WILL delay shipping.
> > >  Gosh dang spin doctors...
> > >  Where does it state this???
> > >  Prove it.
> > >
> > >
> > >
> > >
> > >
> > >  Best Regards,
> > >  Karl J. Vesterling
> > >  E-Mail: kjv at ken-ton.com
> > >  ________________________________
> > >  Telephone:
> > >  Washington DC: (202) 448-3009 Extension 0  Annapolis MD: (240)
> > > 524-6706 Extension 0  Bethesda MD: (301) 576-3014 Extension
> > 0  Niagara
> > > Falls NY: (716) 286-9175 Extension 0  Buffalo NY: (716) 608-1121
> > > Extension 0  ________________________________  Yahoo Messenger:
> > > karl_vesterling
> > >  ICQ: 1548052
> > >  AOL Instant Messenger: n2vqm
> > >  ________________________________
> > >
> > >
> > >
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> >
>
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