Michael Di Martino wrote: > That works thanks! > > What is option 11? It's actually "the" Option 11. It's a model of the Nortel Meridian 1 switch. Not a dialing option or something you code, even though it sounds like it. http://products.nortel.com/go/product_content.jsp?parId=0&segId=0&catId=-9261&prod_id=16001&locale=en-US