[Asterisk-Users] Unable to call certain 800 numbers through Teliax

asterisk at txpe.net asterisk at txpe.net
Wed Jul 13 07:48:12 MST 2005


I'm using AAH 1.1 (Asterisk 1.0.7) w/ Teliax using IAX2.  I can 
successfully call those 2 numbers.  I'm using IP500 phone.


At 08:03 PM 7/12/2005, you wrote:

>We are unable to call certain 800 numbers through Teliax but I thought I 
>would post this here and see if anyone else had the same problem with 
>either Teliax or other carriers.
>
>The 800 numbers causing problems pick-up the call right away and are in 
>the US - American Airlines (8004337300) and Staples (800-378-2753) - we 
>can call many other 800 numbers just fine.
>
>Our asterisk setup has a 4-port digium analog card as well as a Teliax 
>account, currently connected via IAX2. We are able to call the 800-numbers 
>above through the digium card but not through Teliax. We have also tried 
>calling the numbers with Asterisk and SIP through Teliax with no-luck 
>either. We have also tried using several IAX soft-phones (using iaxComm) 
>directly with Teliax account (no Asterisk) and have the same problem.
>
>The *only* way that we have been able to call these numbers through Teliax 
>is to directly X-Lite directly connected to Teliax through SIP - so Teliax 
>claims that it is not a problem with their service, but with Asterisk.
>
>In examining the asterisk log output it appears that the channel is never 
>answered and continues to ring indefinately. My guess is that there is a 
>timing issue with the signals being sent and recieved by Asterisk and 
>Teliax and that the "answered" is probably being transmitted before the 
>"ringing" signal and is therefore being ignored by asterisk and iaxComm.
>
>If anyone could give this a shot and see what works or doesn't work that 
>would be great.
>
>We have reproduced this with Asterisk 1.0.7 and 1.0.9.
>
>Thanks,
>
>Cullin
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