[Asterisk-Users] Cisco7905 keeps forwarding to voicemail

[Oswaldo Arratia]

Hi,
I had the same problem and I fixed it by modifying the SigTimer. I  made it
SigTimer:0x03C00064  in the phone's configuration file.

What happens is that ForwardToVMDelay value has no effect if VoiceMailNumber
is not provisioned OR the value is 0 or greater than the ring timeout value
(see SigTimer bits 14-19).

 Parameter:  SigTimer
#
#        Type:  Bitmap value
#
# Description:  Timeout values to start/stop the following signalling events
#
#     Options:   Bit   Values
#               -----
--------------------------------------------------------
#                0-7   CALL WAITING PERIOD
#                      Period between each burst of call waiting tone
#
#                        Range: 0 - 255 
#                       Factor: 0.1 second   
#                         Note: 0 defaults to 100 (or 10 sec)
#                      Default: 100 (0x64 = 10 sec)
#
#                8-13  RESERVED.  Must be set to 0.
#
#               14-19  RING TIMEOUT
#                      Timeout in ringing the phone after which the incoming
#                      call is rejected
# 
#                        Range: 0 - 63 
#                       Factor: 10 seconds 
#                         Note: 0 means ring never times out
#                      Default: 6 (60 sec)
# 
#               20-25  NO ANSWER TIMEOUT
#                      Time to declare no answer and initiate call
forwarding
#                      on no answer
#                   
#                        Range: 0 - 63 
#                       Factor: 1 second
#                      Default: 20 (0x14 = 20 sec)
#
#               26-27  RESERVED.  Must be set to 0.
#
#               28-29  FIRST KEY REPEAT INTERVAL
#                      The minimum time required initially for the Volume or
#                      Navigation key to be pressed before the highlight bar
#                      begins to move automatically.
#
#                        Range: 0 to 3 
#                      Default: 0 (1 second)
#
#                               0 = 1 sec     1 = Disable Key Repeat     
#                               2 = 2 sec     3 = 3 sec
#
#               30-31  SUBSEQUENT KEY REPEAT INTERVAL
#                      The minimum time required subsequently for Volume or
#                      Navigation key to be pressed to keep the highlight
bar
#                      moving automatically.
#
#                        Range: 0 to 3
#                      Default: 0 (0.25 second)
#
#                               0 = 0.25 sec     1 = 0.5 sec
#                               2 = 0.75 sec     3 = 1 sec


Again, I made it SigTimer:0x03C00064  and it's working great.

-----Original Message-----
From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Dan Adams
Sent: Monday, January 24, 2005 12:43 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [Asterisk-Users] Cisco7905 keeps forwarding to voicemail

I also have a 7905 phone, when I had this issue happen. I had to go into the
web control panel and to the SIP preferences page and remove the call
forward number.

Dan

On Mon, 24 Jan 2005, Alen Salamun wrote:

> Hello All!
>
> I have a strange problem with Cisco 7905. It is forwarding unanswered 
> calls to VoiceMail even thought I have setup it not to.
>
> My ring timer on cisco 7905 is 60s, and my ForwardToVMDelay is 3000s. 
> This means that call should never be forwarded to VM!
>
> This is true if I call from internal number then this happens on asterisk:
>
>   -- SIP/104-6073 is ringing
>   -- Nobody picked up in 60000 ms
>   -- Executing Busy("SIP/100-865d", "") in new stack == Spawn 
> extension (normal, 104, 2) exited non-zero on 'SIP/100-865d'
>   -- Executing Hangup("SIP/100-865d", "") in new stack == Spawn 
> extension (normal, h, 1) exited non-zero on 'SIP/100-865d'
>
> But if I call from External ISDN line this happens:
>
>   -- SIP/104-19cc is ringing
>   -- Got SIP response 302 "Moved Temporarily" back from 192.168.10.154
>   -- Now forwarding CAPI[contr3/2347474]/23 to 'Local/850 at normal' 
> (thanks to
> SIP/104-19cc)
>   -- Executing Answer("Local/850 at normal-60d0,2", "") in new stack
>   -- Executing Wait("Local/850 at normal-60d0,2", "1") in new stack
>   -- Local/850 at normal-60d0,1 answered CAPI[contr3/2347474]/23
>   -- CAPI Answering for MSN 2347474
> == Spawn extension (limited, 104, 1) exited non-zero on 
> 'CAPI[contr3/2347474]/23<MASQ>'
>   -- Executing Hangup("CAPI[contr3/2347474]/23<MASQ>", "") in new 
> stack == Spawn extension (limited, h, 1) exited non-zero on 
> 'CAPI[contr3/2347474]/23<MASQ>'
>   -- Executing VoiceMailMain("CAPI[contr3/2347474]/23", "s040684543") 
> in new stack
>   -- Playing 'vm-login' (language 'en')
>
> As I understand this Cisco is saying back to Asterisk 302 "Moved
Temporarily" 
> and forwards call to 850. This should happen because it configured not 
> to forward!
>
> Any ideas?
>
> Br,
> Alen
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