[Asterisk-Users] Hunt group with Accept/Reject Option

C F shmaltz at gmail.com
Thu Jan 13 09:17:42 MST 2005


http://lists.digium.com/pipermail/asterisk-users/2004-December/080417.html
http://www.voip-info.org/wiki-Asterisk+cmd+Dial
Both of the above links outline the same technique.


On Thu, 13 Jan 2005 23:31:07 +1100, RockWater ! <rockwater321 at msn.com> wrote:
> Hi,
> 
> Could someone please give me some advice on how to get * to perform the
> following :-
> 
> Answer incoming call (from IAX Trunk)
> Play a prompt to the caller like "Thanks for calling please hold while you
> call is transferred to first available operator"
> The caller hears MusicOnHold
> 
> Asterisk begins 'hunting' for someone to take the call by dialing through a
> list of 'available' extensions
> 
> When an extension is found * dials it and plays a prompt like "You have a
> call, Press 1 to Accept 2 to Reject"  - * will play the prompt several times
> and wait for the operator to respond until timeout.
> 
> If the operator accepts the call by pressing '1' the call is transferred to
> them.
> if the operator rejects the call by pressing '2' * disconnects from this
> operator and 'hunts' for the next available extension
> if the operator does not answer or does not respond before the timeout *
> disconnects from this operator hunts for the next available extension
> 
> If no operators are available the caller is transferred to voicemail
> 
> Thanks
> 
> Brendan
> 
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