[Asterisk-Users] Polycom IP 500 Dial Issues

Andrei (MPI) asterisk at markovprocesses.com
Wed Jan 12 11:20:53 MST 2005


Greg Boehnlein wrote:

>Hello,
>	I have a mixture of Polycom SP IP 500 and 300 phones. I have been 
>reading through the administration manual to try and solve this problem, 
>but I do not seem to be able to find the answers to my question. I figured 
>I would ask here and see if anyone has some suggestions.
>
>The problem is kind of annoying. After dialing 4 digits, the phone seems 
>to pause and miss the 5th digit, often requiring the user to re-dial the 
>5th digit several times.
>
>I'm not sure if this is some sort of "Early Dial" feauture trying to match 
>on a 4 figit extension, but I would like any help that people can provide.
>
>  
>
It's because of the dialplan configuration in phone MAC-config file. 
Easiest way is to get default conf file that came with your firmware and 
replace it, modifying settings as needed.

Andrei



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