[Asterisk-Users] ACD Queue question.

Ronald Hartmann RHartmann at nnamtraH.com
Mon Jan 10 13:46:00 MST 2005


Queues.conf                  
 
I understand that by setting the variable "context", I can have asterisk
drop a call out of the ACD Queue and send it to the context_location
specified by the context variable;
 
Is it possible to have asterisk only drop out of the queue if only a
certain number is pressed.. Example
If the Press 0 I want the call to be sent to an operator.
If the caller presses Pound, I want them to be sent to the Group
Voicemail,
 
Any other Key should be ignored.
 
I have been all up and down the wiki and through google and I have come
up empty.
 
Any feedback is greatly appreciated.
 
Ron
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