[Asterisk-Users] Dial timer problem? Short rings.

[Ryan Stark]

For a while now in my call center I've been seeing calls that come in, 
hit an agent who is DND, and then bounce to the next agent, but instead 
of ringing for 20 seconds thing ring for about one ring and then go back 
to hold then cycle back through making it difficult to pick up the call. 
  Then last night while testing a number that rings one sip extension 
and then another I noticed that it would ring extension 1 for 20 seconds 
then skip over the other extension, or if extension 1 was on DND it 
would do the same short ring thing instead of the 20second ring its set 
to do in the dialplan.  Is there a statement you have to use between 
dial statements that resets the timer? Or am I the only person 
experiencing this?

Thanks,
-Ryan