[Asterisk-Users] Delays in IVR

[BJ Weschke]

On 12/27/05, Adam Moffett <adam at plexicomm.net> wrote:
>
> >>
> >>       ;extensions for dan and adam
> >>       ;dan - since people already know dan as extension 3, we keep
> >>that for compatibility
> >>       exten => 3,1,GoTo(Pleximenu|103|1)
> >>       exten => 103,1,GoTo(default|103|1)
> >>
> >>       ;adam
> >>       exten => 104,1,GoTo(default|104|1)
> >>
> >
> > The bottom of the dialplan is your culprit here. It's waiting the
> >additional time because it's not sure whether or not you're going to
> >enter 103 or 104 as opposed to just 1, so it's waiting for the digit
> >timeout to be sure.
> >
> >
>
> Several people made that suggestion, but I had already tried it with
> those extensions commented out.  Would anything be neccesary to make the
> change take effect aside from "extensions reload"?

 No. "extensions reload" should do it. I'd do a "show dialplan
Pleximenu" to make certain there's no other extensions starting with
digits that are part of your IVR menu to confirm.


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