[Asterisk-Users] Delays in IVR

Eric "ManxPower" Wieling eric at fnords.org
Mon Dec 26 14:13:59 MST 2005


Imagine this:

[fnord-context]

exten => 1,1,Noop(Selection 1)

exten => 2,1,Noop(Selection 2)

exten => 3,1,Noop(Selection 3)

exten => 4,1,Noop(Selection 4)

exten => _XXX,1,Noop(Wants to call ${EXTEN})

When you dial option 2 how does Asterisk know you don't want to call 
extension 200?  In the above example it doesn't.  It will wait for 
DigitTimeout before processing continues.

I suspect you have something similar in your dialplan.

Adam Moffett wrote:
> 
>>
>>> I set up an IVR awhile back.
>>>
>>> "press 1 for sales, press 2 for support"  etc etc.
>>>
>>> Everything works fine except when you enter your option there is a 7 
>>> or 8 second pause before the next step is taken in the dial plan.  I 
>>> assume it's waiting to see if I'm going to dial more digits, but is 
>>> there a way to reduce this delay?
>>
>>
>> Yes, don't have overlapping extensions.  i.e. either don't have an 
>> option 7 or 8 or don't number your extensions starting with 7 or 8
>> _______________________________________________
> 
> I don't actually have an option 7 or 8.....I was attempting to say that 
> there is a 7-8 second pause after selecting your option.
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