[Asterisk-Users] Can't call out on ZAP channel - need help

Michael Sampson msampson at yourccsteam.com
Mon Dec 19 11:02:07 MST 2005 

As it turns out I can dial from the Infinity PBX into the Asterisk box. 
So it must be something to do with contexts or configs I guess.

So when I set up the ZAP trunk in AMP it automatically did it as ZAP/g0. 
Well I just assumed that was the first one. Most spans numbering that I 
deal with starts with 0. I changed it to ZAP/g1 and everything seems to 
be working now. I can dial both ways. Thanks for you help, I would have 
been stuck thinking there was something wrong with the span setup otherwise.

Michael Sampson
Information Systems Manager
Customer Contact Services
msampson at yourccsteam.com
952-936-4000



O'Connor, Jonathan wrote:

> The only other thing I can think of is that your contexts etc... need 
> checked. 
>  
> It would be very helpful to know if calls can come into the system 
> from the PBX, that would be the only way to know the span is alive and 
> well truely.  Once you know that then its down to the contexts and 
> configs...
>  
>  
>  
>  
> Jonathan O'Connor
> Senior System Administrator
> Inoveris LLC
> Direct Line (614) 791-3742
> Fax (614) 791-3748
> Helpdesk 866-456-1566
>  
>  
>  
>
>     ------------------------------------------------------------------------
>     *From:* asterisk-users-bounces at lists.digium.com
>     [mailto:asterisk-users-bounces at lists.digium.com] *On Behalf Of
>     *Michael Sampson
>     *Sent:* Monday, December 19, 2005 11:05 AM
>     *To:* Asterisk Users Mailing List - Non-Commercial Discussion
>     *Subject:* Re: [Asterisk-Users] Can't call out on ZAP channel -
>     need help
>
>     My other pbx vendor told me they supported pretty much all of the
>     switchtypes and that the system would automatically detect the
>     correct one. I've tried Qsig and National and both seem to bring
>     the span up fine.
>
>     I just switched to span=1,0,0,esf,b8zs to have asterisk provide
>     the timing. That didn't change any of the errors I'm getting. So I
>     changed the switchtype to national just to be sure, and it still
>     didn't fix anything. Everything seems to indicate that the span is
>     up and running fine.
>
>     Any more ideas?
>
>Michael Sampson
>Information Systems Manager
>Customer Contact Services
>msampson at yourccsteam.com
>952-936-4000
>
>
>
>     O'Connor, Jonathan wrote:
>
>>     The parameter in zaptel.conf that sets up timing etc is:
>>      
>>     span=1,1,0,esf,b8zs
>>     The first *1* means this is span 1.  The second one defines the
>>     timing of the link.  For asterisk to provide the timing use *0*
>>     instead.  For instance my Asterisk box, hooked directly to my
>>     Avaya G3 uses:
>>      
>>     span=1,0,0,esf,b8zs
>>     Also,
>>      
>>     switchtype=qsig
>>      
>>      
>>     This is something I have never personally got working to any
>>     useful amount with our Definity.  I use
>>      
>>     switchtype=national
>>      
>>     It doesnt have some of the features of qsig, but will get you
>>     going if the PBX is setup to use a standard National ISDN 2 switch.
>>      
>>     You will I beleive need to shut down asterisk and then run ztcfg
>>     -vvvv if you make these changes, then restart asterisk.
>>      
>>      
>>     signalling=pri_net merely makes the Asterisk box act like the
>>     telco, as far as its signaling is concerned, quite normal when
>>     hooked to a legecy pbx.
>>      
>>     Hope this helps, am no expert, just going on what I got mine
>>     running with :)
>>      
>>      
>>     -Jonathan
>>      
>>      
>>      
>>     Jonathan O'Connor
>>     Senior System Administrator
>>     Inoveris LLC
>>     Direct Line (614) 791-3742
>>     Fax (614) 791-3748
>>     Helpdesk 866-456-1566
>>      
>>      
>>      
>>
>>         ------------------------------------------------------------------------
>>         *From:* asterisk-users-bounces at lists.digium.com
>>         [mailto:asterisk-users-bounces at lists.digium.com] *On Behalf
>>         Of *Michael Sampson
>>         *Sent:* Monday, December 19, 2005 10:17 AM
>>         *To:* Asterisk Users Mailing List - Non-Commercial Discussion
>>         *Subject:* Re: [Asterisk-Users] Can't call out on ZAP channel
>>         - need help
>>
>>         Yeah, the zttool program shows the PRI as having No Alarms.
>>         It is an Infinity system by Amtelco. I haven't actually tried
>>         making a call from the other pbx, but I did have my vendor
>>         (Amtelco) look at it and they verified that the span was up
>>         and everything was working correctly. The asterisk system is
>>         set to signalling=pri_net which I assumed meant that the
>>         asterisk box would be handling the timing.
>>
>>         Here is the output from "pri show span 1"
>>
>>         asterisk1*CLI> pri show span 1
>>         Primary D-channel: 24
>>         Status: Provisioned, Up, Active
>>         Switchtype: Q.SIG switch
>>         Type: Network
>>         Window Length: 0/7
>>         Sentrej: 0
>>         SolicitFbit: 0
>>         Retrans: 0
>>         Busy: 0
>>         Overlap Dial: 0
>>         T200 Timer: 1000
>>         T203 Timer: 10000
>>         T305 Timer: 30000
>>         T308 Timer: 4000
>>         T313 Timer: 4000
>>
>>Michael Sampson
>>Information Systems Manager
>>Customer Contact Services
>>msampson at yourccsteam.com
>>952-936-4000
>>
>>
>>
>>         O'Connor, Jonathan wrote:
>>
>>>Michael,
>>>
>>>Does the zttool program show the PRI as working correctly?
>>>
>>>Can the PBX push calls into the Asterisk system?
>>>
>>>Also, what type of PBX is it, and is it providing the clock etc.. For
>>>the T1 connection?
>>>
>>>
>>>-Jonathan
>>>
>>>
>>> 
>>>Jonathan O'Connor
>>>Senior System Administrator
>>>Inoveris LLC
>>>Direct Line (614) 791-3742
>>>Fax (614) 791-3748
>>>Helpdesk 866-456-1566
>>> 
>>> 
>>> 
>>>
>>>  
>>>
>>>>-----Original Message-----
>>>>From: asterisk-users-bounces at lists.digium.com 
>>>>[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of 
>>>>Michael Sampson
>>>>Sent: Monday, December 19, 2005 9:30 AM
>>>>To: Asterisk Users Mailing List - Non-Commercial Discussion
>>>>Subject: [Asterisk-Users] Can't call out on ZAP channel - need help
>>>>
>>>>I'm trying to connect to another PBX via an T-1 interface. I 
>>>>have a T100P card.
>>>>On the CLI I get the error "Everyone is busy/congested at 
>>>>this time (1:0/0/1)" When I try to dial out of the T-1 line 
>>>>from an SIP softphone.
>>>>
>>>>I have posted this question a few times here and at the 
>>>>asterisk forum, but can't get anyone to respond. I've seen 
>>>>other people on forums with the same problem but no one has 
>>>>ever given much of a solution. Does someone at least know 
>>>>what the next step in debugging this problem would be.
>>>>
>>>>In the file /var/log/asterisk/full I get the error "Unable to 
>>>>create channel of type 'ZAP'"
>>>>
>>>>Here are my configs.
>>>>
>>>>Zapata.conf
>>>>------------------
>>>>;
>>>>; Zapata telephony interface
>>>>;
>>>>; Configuration file
>>>>
>>>>[trunkgroups]
>>>>
>>>>[channels]
>>>>
>>>>language=en
>>>>context=from-pstn
>>>>;signalling=fxs_ks
>>>>signalling=pri_net ; pri_cpe= PRI slave ; pri_net = PRI 
>>>>master switchtype=qsig pridialplan=local resetinterval=never
>>>>;rxwink=300        ; Atlas seems to use long (250ms) winks
>>>>;
>>>>; Whether or not to do distinctive ring detection on FXO 
>>>>lines ; ;usedistinctiveringdetection=yes callerid=asreceived 
>>>>usecallerid=yes hidecallerid=no callwaiting=yes 
>>>>usecallingpres=yes callwaitingcallerid=yes 
>>>>threewaycalling=yes transfer=yes cancallforward=yes 
>>>>callreturn=yes echocancel=yes echocancelwhenbridged=yes 
>>>>echotraining=400 rxgain=0.0 txgain=0.0
>>>>group=1
>>>>callgroup=1
>>>>pickupgroup=1
>>>>immediate=no
>>>>
>>>>;faxdetect=both
>>>>faxdetect=incoming
>>>>;faxdetect=outgoing
>>>>;faxdetect=no
>>>>
>>>>;Include genzaptelconf configs
>>>>#include zapata-auto.conf
>>>>
>>>>;Include AMP configs
>>>>#include zapata_additional.conf
>>>>
>>>>channel => 1-23
>>>>
>>>>
>>>>
>>>>-------------------------
>>>>
>>>>
>>>>Zaptel.conf
>>>>-------------------------
>>>># Autogenerated by /usr/local/sbin/genzaptelconf -- do not 
>>>>hand edit # Zaptel Configuration File # # This file is parsed 
>>>>by the Zaptel Configurator, ztcfg #
>>>>
>>>># It must be in the module loading order
>>>>
>>>>
>>>># Span 1: WCT1/0 "Digium Wildcard T100P T1/PRI Card 0"
>>>># channel 1, WCT1, unhandled for now
>>>># channel 2, WCT1, unhandled for now
>>>># channel 3, WCT1, unhandled for now
>>>># channel 4, WCT1, unhandled for now
>>>># channel 5, WCT1, unhandled for now
>>>># channel 6, WCT1, unhandled for now
>>>># channel 7, WCT1, unhandled for now
>>>># channel 8, WCT1, unhandled for now
>>>># channel 9, WCT1, unhandled for now
>>>># channel 10, WCT1, unhandled for now
>>>># channel 11, WCT1, unhandled for now
>>>># channel 12, WCT1, unhandled for now
>>>># channel 13, WCT1, unhandled for now
>>>># channel 14, WCT1, unhandled for now
>>>># channel 15, WCT1, unhandled for now
>>>># channel 16, WCT1, unhandled for now
>>>># channel 17, WCT1, unhandled for now
>>>># channel 18, WCT1, unhandled for now
>>>># channel 19, WCT1, unhandled for now
>>>># channel 20, WCT1, unhandled for now
>>>># channel 21, WCT1, unhandled for now
>>>># channel 22, WCT1, unhandled for now
>>>># channel 23, WCT1, unhandled for now
>>>># channel 24, WCT1, unhandled for now
>>>>
>>>># Global data
>>>>
>>>>span=1,1,0,esf,b8zs
>>>>bchan=1-23
>>>>dchan=24
>>>>
>>>>#fxsks=1
>>>>loadzone = us
>>>>defaultzone = us
>>>>-----------------------------
>>>>
>>>>--
>>>>Michael Sampson
>>>>Information Systems Manager
>>>>Customer Contact Services
>>>>msampson at yourccsteam.com
>>>>952-936-4000
>>>>
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>>>>    
>>>>
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>>>  
>>>
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