[Asterisk-Users] teliax

[Rich Adamson]

Been the opposite here. Just helped another individual sign up for their
service along with an 800 number. All worked fine except the 800 number
generated a fast busy. An email to them resulted in a quick reply, and
fixed the next day (with a followup email from them shortly thereafter).

That's been the same consistency that I've seen for over six months.

As a side note, I can just about imagine some of the off the wall
requests they (and other itsp's) receive with incomplete information,
lack of contact data, etc. Think they are trying hard, but never had
a need to contact them via voice.

Rich

------------------------
> Chris wrote:
> >     Their online support says off line and goes to email.    I have emailed them several 
times and still haven't got answers to my questions.    Everytime I get a response from them I 
have to repeat my question and then I never hear the answer.
> > 
> > Regards,
> > 
> 
> I'm glad I haven't shared the same experience.  I had fairly quick 
> replies to the questions I had.  They've also been upgrading their 
> equipment and network over the past several months.  I had a few 
> problems when I first signed up, but after working through the two 
> simple issues, I haven't had a problem.