[Asterisk-Users] Call Queues

[Elmar Haneke]

Hi,

I do have two questions regarding call queues:

1) How can I reach that waiting calls are also removed on removing the 
last agent listening to the queue. All I found is the switch to 
prevent new calls enter the queue after the last agent left.

2) Currently my queue does ring the agent after playing the "you are 
first". How can I have the phone start ringing while the message is 
played?

Elmar