[Asterisk-Users] Transfer to outside line.

Tim King tim at compnetwork.net
Wed Aug 3 13:35:12 MST 2005


Actually what I am wanting is for the digital receptionist. So that if a
user selects option 2 for "Internet Technical support" It transfers the call
to my offsite call center. Thanks

 

  _____  

From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of
asterisk at txpe.net
Sent: Wednesday, August 03, 2005 11:56 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [Asterisk-Users] Transfer to outside line.

 

I think what you want is called DISA
http://www.voip-info.org/tiki-index.php?page=Asterisk%20cmd%20DISA

DISA (Direct Inward System Access) Allows someone from outside the telephone
switch (PBX) to obtain an "internal" system dialtone and to place calls from
it as if they were placing a call from within the switch. A user calls a
number that connects to the DISA application and is given dialtone and
context.

Doug

At 09:12 AM 8/3/2005, you wrote:



Finally got everything up and run with the help of Manny Wise last night. So
I am setting up my digital assistant and getting down to the task I need
this box to perform the most. I need to have a custom app that I can call
that will take me pressing 2 at the menu and have it transfer the call to a
offsite phone number utilizing my Zap Trunk. Im sure someone has done this
already. Anyone want to point me in the right direction?
 
Tim King

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