[Asterisk-Users] Two questions about Asterisk Call Center

Tielin Xu TIELXU01 at noa.nintendo.com
Tue Aug 2 11:26:03 MST 2005


Hi:

I am new at Asterisk. Does anyone know how to define the call routing based on DNIS as our conventional ACD to route a call in Asterisk? Second, how do I collect Wrap-Up code for agents in Asterisk?

Many thanks.

Tielin




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