[Asterisk-Users] Queue/Agents

[William Boehlke]

Commercial plug. 

Signate is the North American distributor for XC-AST, call queue monitoring
and reporting software for Asterisk. It allows managers to monitor queues
and agents in real time, or to analyze queue activity for given periods.
Real time facilities allow managers to monitor: 

-Agents logging on and off 
-Calls by agent 
-Calls in queue with wait times 
-The launch of queue URLs like external CRM applications. 

XC-AST is free for up to two agents. A ten agent system is $900 USD.
Installation is available for an additional charge. 

For more information, http://www.signate.com/xcast.php or call Signate at
415.442.4011.





-----Original Message-----
From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Hall, Eric M.
Sent: Monday, August 01, 2005 1:38 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: [Asterisk-Users] Queue/Agents

Looking for a good web app that will show agents that are login to queue. I
tried the operator panel but I'm unable to get the LED to change color per
the doco I have.. It works well for everything else but no luck on the agent
part..
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