[Asterisk-Users] A good SIP receptionist phone

Gregory Wiktor - ADCom Corp. gw at adcomcorp.com
Sat Apr 30 18:16:15 MST 2005


Hello Sean,
I thought the Polycom's had some kind of BLF Feature don't they?

I am thinking of getting two of them, so it would be nice to know,
otherwise I would get 2 more 7960's. (which are great phones)

Greg 

-----Original Message-----
From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Sean
Kennedy
Sent: Saturday, April 30, 2005 9:03 PM
To: asterisk-users at lists.digium.com
Subject: Re: [Asterisk-Users] A good SIP receptionist phone

Jason Brown wrote:

>I have a problem. The average person is too freaking stupid to use a
VOIP phone. My experience has so far been that if it doesn't have 20
buttons with little red LED's on it, the user cannot comprehend call
parking, attended transfer, blind transfer, DND, and navigating through
a voicemail menu.
>
>I need a good receptionist phone that works with Asterisk. It basically
needs to act like an avaya partner phone, I don't need 20 buttons with
little red LED's...what I do need is for the phone to register multiple
extensions to my asterisk server and act like each SIP extension is a
line, so if the idiot receptionist has a call ringing in on line 1, she
can pick it up, look at the buttons, see a call ringing in on line 2
(and the phone ringer rings), put call 1 on hold without hanging the
caller up, and hit the little "I am an idiot and need a line 2 button"
to pick up line 2, so on and so forth.
>
>I love VOIP systems and all the functionality they bring and features I
get. Unfortunately, the average person in this country anymore is
apparently completely stupid and cannot understand how to juggle calls
without hanging up on people.
>
></rant>
>
>So seriously does anyone have a recommendation for a good receptionist
phone? I tried the Snom today and I can't get the programmable buttons
to do this, even by following the manual. So please, any suggestions
would be great, before I get fired at my dayjob for everyone else's
idiocy.
>

1) I suggest you learn to live and like those "idiots".  I also suggest
you tone down that attitude and adjust it.  Those idiots contribute to
YOUR pay.

2) There isn't anything like what you want.  I know, I want the same
thing.  There is no phone out there that will do this with any protocol
that asterisk uses.  This is the one major failing of asterisk ( and
voip in general.  I smell an oportunity for a phone manufacture ), and
what keeps it out of a lot of places.

I can see this being implemented with a phone that speaks to *'s manager
interface.  Who wants to talk to polycom or cisco about it?  :)

Sean
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