[Asterisk-Users] A good SIP receptionist phone

Sean Kennedy skennedy at tpno-co.org
Sat Apr 30 18:02:36 MST 2005


Jason Brown wrote:

>I have a problem. The average person is too freaking stupid to use a VOIP phone. My experience has so far been that if it doesn't have 20 buttons with little red LED's on it, the user cannot comprehend call parking, attended transfer, blind transfer, DND, and navigating through a voicemail menu.
>
>I need a good receptionist phone that works with Asterisk. It basically needs to act like an avaya partner phone, I don't need 20 buttons with little red LED's...what I do need is for the phone to register multiple extensions to my asterisk server and act like each SIP extension is a line, so if the idiot receptionist has a call ringing in on line 1, she can pick it up, look at the buttons, see a call ringing in on line 2 (and the phone ringer rings), put call 1 on hold without hanging the caller up, and hit the little "I am an idiot and need a line 2 button" to pick up line 2, so on and so forth.
>
>I love VOIP systems and all the functionality they bring and features I get. Unfortunately, the average person in this country anymore is apparently completely stupid and cannot understand how to juggle calls without hanging up on people.
>
></rant>
>
>So seriously does anyone have a recommendation for a good receptionist phone? I tried the Snom today and I can't get the programmable buttons to do this, even by following the manual. So please, any suggestions would be great, before I get fired at my dayjob for everyone else's idiocy.
>

1) I suggest you learn to live and like those "idiots".  I also suggest 
you tone down that attitude and adjust it.  Those idiots contribute to 
YOUR pay.

2) There isn't anything like what you want.  I know, I want the same 
thing.  There is no phone out there that will do this with any protocol 
that asterisk uses.  This is the one major failing of asterisk ( and 
voip in general.  I smell an oportunity for a phone manufacture ), and 
what keeps it out of a lot of places.

I can see this being implemented with a phone that speaks to *'s manager 
interface.  Who wants to talk to polycom or cisco about it?  :)

Sean



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