[Asterisk-Users] Recording in a call center

[Dana Olson]

Wouldn't introducing Samba into the mix be even worse?

I would think it would add more processing power and network use to be
constantly writing over the network as opposed to recording on the
same box.

If it's such a critical system, it should have the power to do that,
but that's not the point... If I had such a critical system, I'm not
so sure that I would be saving files in real-time over the network via
Samba.

My question is, what's the difference between writing to the local
disk and over the network? What will happen if the network link goes
down? I've had bad experiences with Samba and NFS both, as far as
connectivity issue handling is concerned.

--
Dana




On 4/29/05, sjaak imap <sjaak at vsm-hosting.nl> wrote:
> 
> 
> You need something like this ??
> 
> exten => _0.,1,SetVar(CALLFILENAME=${CALLERIDNUM}-${EXTEN}-${TIMESTAMP})
> exten => _0.,2,Monitor(wav,${CALLFILENAME},m)
> exten => _0.,3,Dial,SIP/XXXXX${EXTEN}@xxx.xxx.xxx.xxx
> 
> and mount another server with NFS or SAMBA on /var/spool/asterisk/monitor
> 
> That would be the job.
> 
> 
> Sjaak
> 
> 
> > I would like to record two months of calls.  The call center does not
> > have a huge volume, probably like 60 calls a day and average about 15
> > min a call.  I am using a quad port e1 card from digium.  i would like
> > to record the calls on a seperate server than the one running asterisk
> > to avoid any problems.
> >
> > any ideas?