[Asterisk-Users] Recording in a call center

Steve Totaro asterisk at totarotechnologies.com
Fri Apr 29 08:36:09 MST 2005


It is a critical system and located overseas with no technical people 
onsite.  Logic dictates that changes be made with a light footprint.


----- Original Message ----- 
From: "Dana Olson" <rickaster at gmail.com>
To: "Asterisk Users Mailing List - Non-Commercial Discussion" 
<asterisk-users at lists.digium.com>
Sent: Friday, April 29, 2005 11:12 AM
Subject: Re: [Asterisk-Users] Recording in a call center


60 calls a day is nothing. I'm sure your Asterisk box can handle it
with the standard Monitor command.

I've recorded many calls, 8+ hours straight and I'm on a crap old
Pentium 3 633MHz system.

What exactly do you fear will happen if you record on the Asterisk box?
--
Dana



On 4/29/05, Steve Totaro <asterisk at totarotechnologies.com> wrote:
> I would like to record two months of calls.  The call center does not have 
> a
> huge volume, probably like 60 calls a day and average about 15 min a call.
> I am using a quad port e1 card from digium.  i would like to record the
> calls on a seperate server than the one running asterisk to avoid any
> problems.
>
> any ideas?
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