[Asterisk-Users] Polycom ip500 (Not-Registered)

[Eric Alexander]

Make sure the address is the same as the userid, IE reg.X.auth.userId="username" and reg.X.address="username" 


-----Original Message-----
From: asterisk-users-bounces at lists.digium.com on behalf of Sean Kennedy
Sent: Mon 4/25/2005 9:11 PM
To: asterisk-users at lists.digium.com
Subject: Re: [Asterisk-Users] Polycom ip500 (Not-Registered)
 
Dan Morin wrote:

> I just got a few Polycom IP500s and I've been following the info in 
> the wiki trying to configure them. From what I can tell, they seem to 
> be setup correctly (well.they don't work so obviously not.) however, 
> when they try to register with Asterisk, the following error shows up 
> in the Logs:
>
> Apr 25 15:22:05 NOTICE[1718]: Registration from '' failed for 
> '192.168.0.222'
> Apr 25 15:22:20 DEBUG[1718]: Auto destroying call 
> '7618ecbd-d7147c3b-ed2c507a at 192.168.0.222'
>
> Where 192.168.0.222 is the IP of the phone. The two single quotes seem 
> to indicate that no credentials are being passed to * (?). If anyone 
> has any experience with these, please let me know.
>
> I can post the configs if that would help. Thanks in advance.
>
> Dan
>
Please do. Specifically, sip.conf ( or whatever your sip configuration 
file for the phones is ), the individual phone settings and your 
sip.conf file from asterisk ( relevant parts only ).

Sean
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