[Asterisk-Users] leastrecent queue option

[Dana Olson]

For agent queues, I checked this option out:

; leastrecent - ring interface which was least recently called by this queue

When I use this, if I have 3 agents logged into the queue, and I pump
in 3 calls to the queue, I would expect that one call would go to each
agent, but instead, it doesn't work this way. All calls ring on 3
extensions of one phone only. If I take the call on the phone, then
hang it up, any further calls will go to the next phone.

The problem here, to me, is that when the agent's phone rings, the
pointer to which agent was least recently called doesn't get reset to
the next agent, as one might expect it to... At the very least, I
would think that it would reset at the pickup of the call, if not at
the ring. Am I wrong, or does anyone know if this is fixed in CVS?

Even if it is, I'm not planning on using a development version of
Asterisk in production, so CVS is not an option.

I will continue testing various queue strategies until I find one that
is useable, but any insight into this particular behaviour is
appreciated.

--
Dana