[Asterisk-Users] Unbelievable...

[Brian Capouch]

snacktime wrote:
> Sure sounds like a veiled threat to me. 

Veiled?  Looks pretty overt to me.

Why do these folks always think they can treat their customers like 
XXXX, when this is a market that really does have competition?  They're 
not the incumbents, for God's sake, who get to do whatever they want.

Thanks for the useful warning. . .

B.

> Post something they don't
> like and find your support ticket ignored or possibly your account
> closed?   Oh well guess I won't be getting any support from livevoip
> anytime soon:)
> 
> 
> Straight from the network status page on their website...
> 
> "If you are working a trouble ticket with LiveVoip support and start
> posting to mailing lists or newsgroups you are just wasting your time.
> LiveVoip LLC will not respond to such postings which in many cases are
> done to push support teams. If anything it will slow your ticket or
> cause the case to be closed. Our techs work hard for you! They are not
> going to take abuse in any form. Posting to these lists is done by
> some as a way of trying to obtain faster support or vent frustrations.
> LiveVoip has a Zero interest in these actions and will respond per our
> Terms & Conditions if required. Let our people help you. That is what
> they get paid for. Are they busy? Of course. Do they work long hours?
> Duh. Treat them nice and Say Thanks. You will get further by being
> part of solutions, not part of the problems. "