[Asterisk-Users] Queue works, but the caller hears silence instead of ring tone

[Jon Califf]

If I call my 800 number, I do correctly go to the queue, the agents are 
dialed and the call can be picked up but I don't hear any ring tone 
while I'm waiting. If I pick up one of my sip phones and dial extension 
500, the same exact setup works flawlessly. I hear a ring tone until 
someone picks up. My incoming calls come in through IAX2 from LiveVoip. 
Any idea what I've done wrong to make incoming calls not have a ring tone?

Excerrpts from extensions.conf:

exten => 800xxxxxxx,1,Answer
exten => 800xxxxxxx,2,Queue(sscq|tr|||30)
exten => 800xxxxxxx,3,Playback(vm-intro)
exten => 800xxxxxxx,4,Voicemail(s101)

exten => 500,1,Answer
exten => 500,2,Queue(sscq|tr|||30)
exten => 500,3,Playback(vm-intro)
exten => 500,4,Voicemail(s101)

And my agents.conf is like this:

[general]
persistentmembers = no

[sscq]
context = qoutcon
timeout = 20
retry = 5
maxlen = 0
member => SIP/109
member => SIP/103
member => SIP/101
strategy=ringall