[Asterisk-Users] Cisco 7960 and Asterisk...not working...

Chad Brown chad.brown at identitymine.com
Sat Sep 25 12:00:34 MST 2004


Yes, that's tough. A couple things though...

1. To be fair...My 3.2 load did work against Asterisk. I just feel that
troubleshooting should begin with the latest bug fixes applied if
possible.

2. You may be able to contact Cisco technical support to get the latest
firmware / files. Before I put a contract on "one" of my phones just for
the purposes of downloading the latest loads I was able to convince one
of the techs to provide me the latest load and supporting files for
free. - It's worth a shot!

Chad 

-----Original Message-----
From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Brian
Capouch
Sent: Saturday, September 25, 2004 11:49 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [Asterisk-Users] Cisco 7960 and Asterisk...not working...

C Wegrzyn wrote:
> Is there a place to get the software load for the Cisco phone without 
> having a support contract? Buying the phone was costly enough, but now

> needing to pay for the software to "fix" it is really poor!

That's the Cisco way!!

They're not content to charge a premium price for their hardware; they 
make you pay for their bugfixes, too.

In the ideal world companies that treat their customers this way would 
not be able to compete, but Cisco's de facto monopoly in the router 
market allows them to treat their customers as if they were their
inmates.

Not much choice until somebody else comes along with something as good 
or better for the same price, and makes them compete.

B.
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