[Asterisk-Users] Voicemail Directory

[Matthew Boehm]

Is extension 6102 listed in your extenstions.conf file under the
[CompanyName] context?

Matthew
----- Original Message ----- 
From: "Daniel Poulsen" <dpoulsen at gmail.com>
To: <asterisk-users at lists.digium.com>
Sent: Monday, September 20, 2004 2:11 PM
Subject: [Asterisk-Users] Voicemail Directory


> Hi All-
>
> I am running into a small problem trying to implement voicemail
> Directory().  I'm sure it is a simple thing, but I can't figure out
> where the problem lies.
>
> I can get into the directory without a problem and can look up users
> by their last names, however I hit a snag when asterisk says "if this
> is the person you are looking for press 1 now".  When I hit 1, the
> attendant comes back with "there are no more compatible entries in the
> directory."  I'm not sure why.
>
> The logs show this:
>
>     -- Executing Answer("SIP/66.207.32.30-40700600", "") in new stack
>     -- Executing Goto("SIP/66.207.32.30-40700600", "CompanyName|s|1")
> in new stack
>     -- Goto (Company,s,1)
>     -- Executing Answer("SIP/66.207.32.30-40700600", "") in new stack
>     -- Executing DigitTimeout("SIP/66.207.32.30-40700600", "3") in new
stack
>     -- Set Digit Timeout to 3
>     -- Executing ResponseTimeout("SIP/66.207.32.30-40700600", "3") in new
stack
>     -- Set Response Timeout to 3
>     -- Executing BackGround("SIP/66.207.32.30-40700600",
> "greetings/ecs-greet") in new stack
>     -- Playing 'greetings/ecs-greet' (language 'en')
>   == CDR updated on SIP/66.207.32.30-40700600
>     -- Executing Directory("SIP/66.207.32.30-40700600", "CompanyName")
> in new stack
>   == Parsing '/etc/asterisk/voicemail.conf': Found
>     -- Playing 'dir-intro' (language 'en')
>     -- Playing '/var/spool/asterisk/voicemail/CompanyName/6102/greet'
> (language 'en')
>     -- Playing 'dir-instr' (language 'en')
> Sep 20 14:01:30 WARNING[118801]: app_directory.c:184
> play_mailbox_owner: Can't find extension '6102' in context
> 'CompanyName'.  Did you pass the wrong context to Directory?
>     -- Playing 'dir-nomore' (language 'en')
> Sep 20 14:01:33 WARNING[118801]: file.c:548 ast_readaudio_callback:
> Failed to write frame
>   == Spawn extension (CompanyName, 2, 1) exited non-zero on
> 'SIP/66.207.32.30-40700600'
>
> This indicates that I am passing the wrong context to Directory,
> however I am able to do mailbox lookups.  It is just when i try to say
> 'yes this is the mailbox I want' that I have a problem.
>
> Any pointers are greatly appreciated.
>
> Thank you for your time.
>
> Dan Poulsen
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