[Asterisk-Users] Permanently logged in agents?
Jakob Borg
jakob at lundsstadsnat.se
Mon Sep 20 06:07:58 MST 2004
Ah yes, some channels. We use SIP channels exclusively and unfortunately I
think they do not behave as wanted...
--
J a k o b B o r g / Lunds Stadsnät AB
jakob at lundsstadsnat.se / 075 5550003 / http://www.lundsstadsnat.se/
> -----Original Message-----
> From: asterisk-users-bounces at lists.digium.com
> [mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of
> Peter Svensson
> Sent: Friday, September 17, 2004 5:29 PM
> To: Asterisk Users Mailing List - Non-Commercial Discussion
> Subject: Re: [Asterisk-Users] Permanently logged in agents?
>
> On Fri, 17 Sep 2004, Jakob Borg wrote:
>
> > I'm looking for a way to do queue management for several
> phones. Basically I
> > want the phones to act as normal, except that incoming
> calls get queued if
> > the phone is busy at that moment. This can be achieved with
> one queue per
> > extension that wants this behavior (and actually works well
> like that), but
> > the "agents" still need to login with AgentCallbackLogin.
> Is there a way
> > around this, by defining that an agent is _always_
> reachable with out having
> > to be logged in?
>
> Why not place the extensions directly in the queue instead of
> going via
> the agents? The behaviour is not exactly the same, but for
> some channels
> the result is similar.
>
> Peter
>
>
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