[Asterisk-Users] Polycom IP500 vs Cisco 7940

Matt G gibson at experthost.com
Thu Sep 9 12:49:08 MST 2004


Hank,

IP500's are 199$ USD at voipsupply.com
and
Cisco 7940 are 295.99$ USD at voipsupply.com

Thanks,
Matt


hank smith wrote:

> what is the price range in us dollars?
> ----- Original Message ----- From: "Jody N. Rudolph" <jody at hcis.net>
> To: "Asterisk Users Mailing List - Non-Commercial Discussion" 
> <asterisk-users at lists.digium.com>
> Sent: Thursday, September 09, 2004 11:32 AM
> Subject: RE: [Asterisk-Users] Polycom IP500 vs Cisco 7940
>
>
>> The Polycom IP500s do support customized ringtones and can use a 
>> customized
>> ALERT_INFO for all of them. One thing that is worth noting in this
>> comparison is that the IP500 doesn't support the XHTML microbrowser 
>> that the
>> IP600 does. Since they both use the same SIP application I am hoping 
>> they
>> enable this in future but as of now it doesn't work. I actually had 
>> 30 of
>> these before I found this out but would still recommend these over 
>> any phone
>> in the price range.
>>
>> Jody N. Rudolph
>> Heartland Communications Internet Services, Inc
>> 1301 Boadway
>> Paducah, KY 42001
>> jody at hcis.net
>>
>>
>> -----Original Message-----
>> From: asterisk-users-bounces at lists.digium.com
>> [mailto:asterisk-users-bounces at lists.digium.com]On Behalf Of Scott Laird
>> Sent: Thursday, September 09, 2004 1:06 PM
>> To: Asterisk Users Mailing List - Non-Commercial Discussion
>> Subject: Re: [Asterisk-Users] Polycom IP500 vs Cisco 7940
>>
>>
>> On Sep 9, 2004, at 9:53 AM, Matt G wrote:
>>
>>>
>>> I've been asked to determine which phones our organization should go
>>> with. And I've narrowed it down to the Polycom IP500 or the Cisco
>>> 7940.
>>>
>>> From my travels through google, it's hard to find a definitive
>>> comparison of the two phones. So I thought I would ask the people that
>>> have probably used both.
>>>
>>> From what I can tell, the only major benefit the Cisco has over the
>>> Polycom is
>>> * 24 ring tones
>>> * XML support
>>> * Help Button
>>> * Larger Screen (is this true? 2x24 vs the 160x80 on the polycom)
>>
>>
>> The screen on the Cisco isn't very big, either--192x96 or so, if I
>> remember correctly.  I'm running 6.3 on my 7940, and I haven't seen the
>> ability to do anything interesting with ringtones.  In theory, you can
>> feed new tones to it, but you can't use them for ALERT_INFO-driven
>> distinctive ringing.  The XML support is okay, but rumors suggest that
>> the newest Polycom firmware supports something very close to XHTML,
>> which would be a lot more powerful then Cisco's sparsely-documented XML
>> dialect.
>>
>>> Another question that came up while discussing the Cisco phones was if
>>> the 24 ring tones are 'assignable' (ie, user calls in with callerid
>>> saying 'sales' and it rings a certain way, if they call in with
>>> callerid saying 'tech support' it rings something else). I couldn't
>>> find any information on this on google, so if anyone has the answer to
>>> this that would be great.
>>
>>
>> I don't think it can do that.  You can set ALERT_INFO in Asterisk to
>> Bellcore-drX, where X is 1..5, and the phone will ring slightly
>> differently, but that may or may not be good enough for your purposes.
>>
>>> Other than that, the polycom seems to have all the features we want,
>>> and according to the wiki works quite well with asterisk and has many
>>> features enabled that seem pretty interesting (MWI, etc). The Cisco's
>>> on the other hand seem less straightforward to configure and not as
>>> much talk on the wiki, nor support.
>>
>>
>> MWI works just fine on the 7940, so I'm not sure that I'd count that as
>> an advantage for the Polycom.
>>
>> I haven't seen a Polycom in person, but I haven't heard anything bad
>> about them.  My 7940 works well, and I wouldn't hesitate to recommend
>> it, but for the money, the Polycom is quite likely a better phone.  I
>> didn't find the 7940 to be particularly difficult to configure,
>> *EXCEPT* for the initial installation of the SIP firmware.  It's a
>> multi-step upgrade, because you can't directly upgrade from the SCCP
>> image that it ships with to a modern SIP image.  Once you get past
>> that, it isn't too bad, particularly if you have multiple phones.
>>
>>
>> Scott
>>
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