[Asterisk-Users] Caller id and the number of rings

[Adam Goryachev]

On Thu, 2004-09-09 at 21:38, HengWee Chin wrote:
> Hi Umar,
> 
>   unfortunately I have not found a solution for my problem. I do not think 
> that there is any problem in the dial plan.  The IVR that I have is not done 
> using asterisk.  It is another application running on another machine with a 
> telephony card (dialogic).

Oh, well, that is different then :)
When you refer to dialplan, people assume you mean asterisk
extensions.conf dialplan, not some external box's dialplan. Probably a
silly question, but why don't you move the IVR inside asterisk? Or,
perhaps an even sillier question, why isn't the connection between
asterisk and the dialogic IVR using PRI, where you won't need to wait 2
rings to pass the callerid?

> I am wondering if there is any way or settings I can set to allow the caller 
> id to pass thro' asterisk and let the IVR pickup the caller id information. 
> This means that asterisk do not wait for 2 rings to process the call. Any 
> ideas?

You *might* be able to just answer, dial the dialogic IVR. If asterisk
will assume the call is answered immediately (since there is no answer
detection on analog calls), then it will pass the clear channel through
to the dialogic card.
Nope, won't work, since the telco will see that the line has been
answered and so won't send the callerid...

Change to a digital PRI solution, and it will solve all your problems...
and/or get rid of the dialogic legacy platform :)

Regards,
Adam