[Asterisk-Users] call back on failed transfer or dial?

[Edward Eastman]

I think what you want is an attended or consultative transfer, this can be
accomplished in different ways depending on your setup, for zap channels see
http://www.voip-info.org/wiki-Asterisk+tips+zap+transfer with SIP this will
normally be implemented on your hard/soft phone.  Another alternative is to
use call parking (not exactly what your after, but can achieve the same
end): http://www.voip-info.org/wiki-Asterisk+call+parking.

HTH

Ed

-----Original Message-----
From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of shabanip
Sent: 04 September 2004 13:43
To: asterisk-users at lists.digium.com
Subject: [Asterisk-Users] call back on failed transfer or dial?

hi,
i'm under the impression that this feature is not available in asterisk, 
consider this scenario:
-  you are the operator. you answer a call from outside and you want to
transfer it to one of the extensions. after you transfer, if the person
you transferred the call to, doesn't pick up or if his line is busy, the
call is transfered back to you, you can speak to the caller and tell
him, for example, that the person you want to talk to is not in, and ask
if he would like to talk to leave a message or talk to another person
instead.  now in asterisk, it seems to me that after you transfer a call
to an extension, there's no way to have the caller transfered back to
yourself if the called extension doesn't answer or if it's busy. is this
correct?

thanks,
- shabanip

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