[Asterisk-Users] digitnetworks card issues?
Brian Capouch
brianc at palaver.net
Fri Sep 3 21:49:18 MST 2004
Scott Laird wrote:
> They've spent years building Asterisk and giving it away for free. In
> exchange, we've paid the markup on their PCI cards as a sort of proxy
> for paying for Asterisk itself, and we encourage others to do the same.
> It's our way of keeping Asterisk economically viable while waiting for
> the VoIP market to mature. Digium gave us Asterisk, along with
> relatively inexpensive hardware, and in exchange, we've given them a bit
> more cash then we strictly had to.
>
>
There's another take on this, something that Mark Spencer told a few of
us asterisk freaks who had gathered for a meal together at VON this Spring.
Someone said something about the "high" markup on the card, given that
everyone knows it's a $10 part.
"It's a high markup until the phone call comes in looking for support.
Once that happens, most of the time we then go to a deficit on that
sale, because most newbies take a lot of time to support, and if they
buy it from us, they get to call and we get to help them."
I didn't see any mails telling us what Diginetworks support told the
user who sent the post. That would be an interesting data point.
B.
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