[Asterisk-Users] Directory () Problem --revisited

[Leah Newmark]

I am attempting to use the Directory() application. In extensions.conf I have:
exten => 1,1,Directory(default)

and in voicemail.conf I have:

[default]

120 => 1234,Y*** Men***
100 => 1234,D**** Pal*****
118 => 1234,L*** New****
121 => 1234,SIP Phone 
It works very funny. I press 1, and I get the instructions. All fine and 
dandy. If I enter Pal, it can't find a compatible entry --

Oct 26 13:49:01 WARNING[638995]: file.c:473 ast_openstream: File letters/d 
does not exist in any format
Oct 26 13:49:01 WARNING[638995]: file.c:761 ast_streamfile: Unable to open 
letters/d (format GSM): No such file or directory

If I enter Newm it can't find a compatible entry --

Oct 26 13:49:08 WARNING[638995]: file.c:473 ast_openstream: File letters/l 
does not exist in any format
Oct 26 13:49:08 WARNING[638995]: file.c:761 ast_streamfile: Unable to open 
letters/l (format GSM): No such file or directory

It seems like it is looking for the first letters of the name... I decided it 
might have to do with those users not being logged in...so I tried it for 
"SIP Phone". Same message, except the console output was different:

Oct 26 13:58:26 WARNING[737299]: file.c:473 ast_openstream: File letters/m 
does not exist in any format
Oct 26 13:58:26 WARNING[737299]: file.c:761 ast_streamfile: Unable to open 
letters/m (format GSM): No such file or directory

That has nothing to do with the first name....
I then tried with another logged in user... same problem as the first few: 
looking for the first letter of her first name.

But yet a bigger wonder is that if I enter "men" (who is logged in), it finds 
it! However, it's not problem-free. For some reason, it doesn't say the 
extension number. Instead I just hear "If this is the person you were looking 
for, press 1 now; otherwise press * now." The caller has no clue if it's the 
right person!

What is going on? Why is it that it only finds one person? Why can't it read 
the extension number? Why is it looking for first name letters by the others?

I sent this out, but I think it got buried...or maybe others have no clue. So 
please forgive me for resending this, but I really would appreciate help if 
anyone could give me :) Thanks.