[Asterisk-Users] queue reports?
Joseph
tech at ekn.com
Wed Oct 27 07:31:48 MST 2004
On Wed, 2004-10-27 at 07:04, Roy Sigurd Karlsbakk wrote:
> hi
>
> is there a way to create a report of queues as in "who answers most
> calls", "what's normal/max/min waiting" etc?
I added the script to the wiki queue page that I use to send the queue
log information to PostgreSQL once a day.
Once you have it in an SQL form you can do anything you want with it.
To understand the fields in the log look at
/usr/src/asterisk/doc/queuelog.txt
Here is the link that has some info at the bottom.
http://www.voip-info.org/tiki-index.php?page=Asterisk+call+queues
P.S Wiki is sloooow today.
--
respectfully, Joseph ===============
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