[Asterisk-Users] Transfering Calls

[Brian J. Rathman]

I am having several users complain about not being able to use the # button when dialing into IVR's, etc, because the # key prompts for transfering the call to another extension. Is there a way to still provide transfer capability, but not use the # key? I am using SNOM 200 phones so if anyone has any suggestions, I would greatly appreciate it.

Thanks,
Brian