[Asterisk-Users] Queue / Agent Problem
Joseph
tech at ekn.com
Fri Oct 22 08:22:00 MST 2004
Using the AgentCallBackLogin seems to work well, other than one problem
we have.
If an agent transfers a call via the #, the calls to the new party and
the agent can receive more calls.
But if the agent does a consultive transfer, the queue system thinks the
agent still has the call and does not send anymore calls to agent.
Is there a work around to this?
One is to use the blind (#) transfer, but that is less than
professional.
I filed a bug on it: Bug #: 0002700
--
respectfully, Joseph ===============
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