[Asterisk-Users] Re: Dial group continues to ring after answer -SNOM phones and solution

[Sven Fischer (support)]

Hi,

no, it is

 http://www.snom.com/download/share

!!!

Sven

On Monday 11 October 2004 17:18, Alex Barnes wrote:
> Someone pointed me here >>
>
> http://www.snom.com/downloads/share (had to guess at URL as the Snom
> site appears to be down or uber slow but if that's not it its damn close
>
> :-P )
>
> Which lists all versions of firmware for all their phones.  Handy if you
> have a specific version in mind but don't know the correct URL.  Tho I
> haven't had problems with the auto-update so far.
>
> HTH
>
> alex
>
> -----Original Message-----
> From: Mike Meyer [mailto:mjmeyer at gendesign.com]
> Sent: 11 October 2004 16:12
> To: Asterisk Users Group
> Subject: [Asterisk-Users] Re: Dial group continues to ring after answer
> -SNOM phones and solution
>
>
> Asterisk Users;
>
>  Just wanted to let you know I fixed my problem.
>
> To follow up on my own testing of the situation, I find that the
> continued ringing after pickup only occured on the SNOM phones in the
> group. The Grandstream phones stop ringing when another phone picks up.
>
> Having turned on SIP debugging I have verified that the cancel message
> is sent to the SNOM phone (and others in the group) when one of the
> group phones is picked up, as expected.
>
> It appears that the SNOMs don't handle the cancel message the same as
> the Grandstream. I was using SIP 2.03o firmware on the SNOM which is the
> latest official release.
>
> It seems that these phones even though they are set to do automatic
> update, they do not. Or perhaps that capability was broken in the
> firmware version I had last updated to.
>
> THE SOLUTION:
> To remedy the problem I upgraded to version 3.52 beta version. Also
> 2.04g fixes this problem as well.
>
> I had to create my own internal TFTP server and flash update to 3.52.
> The standard update process did not work to go beyond 2.03y or 2.04g. I
> tried 2.05e & f and these would never come out of boot.
>
> MORAL TO THE STORY: Keep your SIP phone firmware up to date.
>
> SNOM support is telling me to upgrade to 3.54. I don't see this one
> listed on the standard update URL. I am a little leery about moving to
> that one.
>
> Now to upgrade my GrandStream's. They seem to be stuck at an old version
> as well.
>
> Thanks,
> Mike Meyer
>
> On Tue, 2004-10-05 at 16:47, Mike Meyer wrote:
> > Asterisk Users:
> >
> >  We have our * dial plan set up to ring 5 phones in the office
>
> and it
>
> > delivers the call to the first that picks up their receiver.
> >  The problem is that after the pickup, everyone else's SIP phone
>
> keeps
>
> > ringing at least once and sometimes twice. This interferes with the
> > conversation, while others pick up the phone and get nothing.
> >
> >  Does anyone else have similar problems or have a solution to
>
> stop the
>
> > ring once answered? My dial statement looks like the following and has
> >
> > a timeout of 15 seconds.
> >
> > exten => MainTeam,1,Dial(${MainTeamChannels},15,tr)
> > exten => MainTeam,2,Voicemail(u${MainTeam_EXT})
> > ...
> > note the variables MainTeamChannels define the SIP phone channels
> > defined in sip.conf and MainTeam_EXT is the voicemail box for this
> > group extension.
> >
> >  As an alternative, I am considering doing a round robin on a
>
> call
>
> > group or pickup group and implementing call pickup.
> >
> > Any ideas welcome.
> >
> > Mike Meyer
>
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