[Asterisk-Users] Simple phone question

Jonathan Miller webmaster at accs.net
Sat Oct 16 09:05:06 MST 2004


Well basically we are a small operation.  To begin with we really don't want
any voicemenu ("press 1 for this, press 2 for that").  I just want all the
incoming calls to ring to the 2 receptionists (and then maybe everywhere
after a while).  However, on our current analog (comdial) system you can see
all 8 lines and they flash when a call is incoming.  I'm worried if the
lines all start ringing (or at least 3 or 4 of them), they will have no idea
how many calls are coming in.  Everyone else can live with a regular phone.
So, do regular people even need anything more than a 1 line phone?

Jonathan Miller

> -----Original Message-----
> From: asterisk-users-bounces at lists.digium.com 
> [mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of 
> Joe Greco
> Sent: Saturday, October 16, 2004 8:58 AM
> To: asterisk-users at lists.digium.com
> Subject: Re: [Asterisk-Users] Simple phone question
> 
> > Continuing on/adding my $0.02 to Joe's reply on this thread....
> > 
> > --On Friday, October 15, 2004 23:30 -0500 Joe Greco 
> > <jgreco at ns.sol.net>
> > wrote:
> > 
> > > If Extension 1000 is a Zap channel (i.e. an interface 
> card that has 
> > > an
> > > RJ11 into which you plug a phone), that may not be able 
> to receive 
> > > more than one call at a time (I'm not real clear on whether there 
> > > are built- in functions within Asterisk like call waiting 
> for this situation).
> > 
> > Zap does call waiting tone, if callwaiting=yes.
> 
> Does it also, then, implement hook flash handling of the 
> calls?  That'd be cool.  :-)
> 
> > > If Extension 1000 is a SIP client, Asterisk simply offers 
> it off to 
> > > the phone, and lets the phone worry about it.  From what 
> I've seen, 
> > > SIP phones (hard or soft) deal with this by allowing you 
> more than 
> > > one call per "line", but I've not worked with too many 
> clients or phones.
> > 
> > Depends totally on the phone.  Cisco phones can have call 
> waiting and 
> > such turned off either during provisioning, or if provisioning has 
> > allowed user control, by the user.  The exact specifics 
> totally depend 
> > on each SIP phone here as you've noted.
> 
> I also noticed that the Cisco phones seem to only allow two 
> calls (per line).  This struck me as a bit odd.  I haven't 
> walked through all the documentation yet, though, so maybe a 
> higher limit can be set.
> 
> ... JG
> --
> Joe Greco - sol.net Network Services - Milwaukee, WI - 
> http://www.sol.net "We call it the 'one bite at the apple' 
> rule. Give me one chance [and] then I won't contact you 
> again." - Direct Marketing Ass'n position on e-mail spam(CNN) 
> With 24 million small businesses in the US alone, that's way 
> too many apples.
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